Easy Unsubscribe Rule Blocked: What It Means for Consumers

Just days before it was set to make unsubscribing from unwanted services easier, a federal appeals court has blocked the “click-to-cancel” rule. This decision is a setback for consumers who struggle with complicated and often frustrating cancellation processes.

What was the “Click-to-Cancel” Rule?

The “click-to-cancel” rule was designed to simplify the process of ending recurring subscriptions. It would have required businesses to offer a clear and straightforward online cancellation method, as easy as clicking a button, for subscriptions initiated online. This would have eliminated the need for lengthy phone calls, hidden cancellation links, or other cumbersome procedures often used by companies to retain subscribers.

What Does This Mean for You?

Unfortunately, the court’s decision means unsubscribing from unwanted services will likely remain a hassle. You may still encounter difficult cancellation processes, requiring you to jump through hoops to end subscriptions you no longer need.

Alternative Ways to Unsubscribe

While the “click-to-cancel” rule is on hold, there are still some steps you can take to manage and cancel unwanted subscriptions:

• Check your bank and credit card statements: Regularly review your statements for recurring charges you may have forgotten about.
• Contact customer service: If you can’t find a clear online cancellation method, contact the company’s customer service directly. Be persistent and keep records of your communication.
• Use subscription management tools: Several apps and services can help you track and manage your subscriptions, making it easier to identify and cancel unwanted ones.